Privacy notice
Site Support Group Ltd. Last updated 27 July 2026.
Who we are
Site Support Group Ltd is registered in England & Wales, Company No. 17314357, with its registered office at 2 Farm Court, Mansfield, NG20 9EA. For anything in this notice, contact enquiries@sitesupport.group.
What we collect and why
When you use the contact form on this site we collect your name, company, email address, optional phone number, selected enquiry type and your message. We also process the connection address observed by our server to protect the form against spam and abuse. We use this information to respond to your enquiry and keep the form secure. The lawful basis is our legitimate interest in replying to people who contact us and protecting our service.
Where it goes
Our website hosting provider processes website traffic on our behalf. Form submissions are delivered to us by email through Brevo, our email service provider, acting as a processor. We do not sell your data or share it for marketing, and we will not add you to any mailing list unless you ask us to.
How long we keep it
Enquiry emails are kept for as long as the conversation is live and for a reasonable period afterwards for record keeping, then deleted. The private form limiter stores no message content or raw connection address. It uses a keyed pseudonymous client identifier and timestamps for 15-minute per-client and one-hour global rate-limit windows. Expired entries are ignored and may remain in private state until a later eligible request updates the limiter and removes them.
Cookies and analytics
This site sets no cookies and runs no analytics or tracking scripts. It uses fonts already available on your device; other website assets are served from our own hosting.
Your rights
Under UK GDPR you can ask for a copy of the personal data we hold about you, and ask us to correct it, delete it or stop processing it. Email us and we will act on it. If you are not satisfied, you can complain to the Information Commissioner's Office at ico.org.uk.